What if I don't have a design file?

Identify what you already have

Send any existing logo, previous print file, editable document or brand guide. If you only have a photograph, screenshot or small image, describe where it came from and how large it needs to print. Ask whether it can be used at that size, needs to be recreated, or should be replaced. A visual reference explains an idea; it is not automatically production-ready artwork.

Prepare a brief before design work starts

• Name the product: for example, a business card, sticker, flyer or branded item. Include its finished size, quantity and printed sides or branding positions.
• Supply the exact text, contact information and any required language versions. Mark what must remain unchanged.
• Provide the logo and brand colours if available, plus a small set of references with an explanation of what you want from each.
• State the intended use and the required receipt date. For a sticker, include the shape and application surface; for a branded item, include a photo or model.

Agree the scope and approval process

Separate adaptation of an existing layout, recreation of missing artwork and development of a new visual identity. Confirm the deliverables, number of design options and revisions, fee and how later changes are handled. Ask which print-ready and editable files will be supplied. Design preparation and manufacture are separate stages; confirm their schedules together with delivery.

Check the final proof

Review spelling in every language, telephone numbers, addresses, QR-code destinations, dimensions and placement. Approve one clearly identified version before production. If colour, material or fine detail is critical, ask what proof or sample is suitable for that order. Keep the approved version and the original source files for future changes.